Privacy Policy
At Grateful Tails, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We may collect the following types of information when you visit our website, schedule appointments, or contact us:
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Name, phone number, email address, and address
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Pet information (name, breed, age, medical details)
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Appointment and service history
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Payment details (securely processed by trusted third-party providers)
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Website usage data collected through cookies or analytics tools
How We Use Your Information
We use your information to:
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Book appointments and provide pet care services
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Communicate about upcoming visits, updates, or required information
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Improve website functionality and customer experience
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Process secure payments
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Maintain records for safety and regulatory purposes
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Send service-related or promotional messages (only with your consent)
Sharing of Information
We do not sell your personal information.
We may share limited details only with:
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Authorized staff providing your pet’s care
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Third-party services for payment processing or appointment scheduling
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Legal authorities if required for safety or compliance
All partners are required to keep your information secure.
Data Security
We use appropriate safeguards to protect your data from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute protection.
Cookies & Tracking Technologies
Our website may use cookies or analytics tools to:
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Understand how visitors use our site
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Improve site performance and services
You can disable cookies in your browser settings at any time.
Your Rights
You may request to:
Access or update your personal information
Opt out of marketing communications
Ask us to delete your stored data, when legally permitted
To make a request, contact us at: gratefultailsllc@gmail.com
Children’s Privacy
We do not knowingly collect information from children under 13.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at: